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Where do patrons get lost? A study of library navigation.
by Angela Zoss 8 days ago
In the Assessment & User Experience Department, we’re always looking for ways to improve how our patrons experience the libraries’ physical and online spaces. One of our primary ways of learning about our patrons is our biennial user satisfaction survey, which we use to collect opinions from large groups of our patrons about a wide … Continue reading Where do patrons get lost? A study of library navigation.
by Karen Newbery 22 days ago
ArcLight at the End of the Tunnel
by Sean Aery 29 days ago