Aetna Insurance, 1970s
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| Narrator | These are high school students, | 0:01 |
| and like kids everywhere, | 0:03 | |
| learning to drive is a big thing. | 0:04 | |
| But every year, thousands of young people | 0:06 | |
| are killed on the road. | 0:08 | |
| Lots of them, simply, because they weren't taught | 0:09 | |
| the right way to drive. | 0:11 | |
| Rich Brown, | 0:12 | |
| an Aetna Life and Casualty Driver Education Representative, | 0:13 | |
| is doing something about it. | 0:16 | |
| - | I'm one of the Aetna people | 0:17 |
| who work with schools and teachers. | 0:19 | |
| We help them turn out better drivers | 0:21 | |
| by showing them how to use | 0:22 | |
| these Aetna driver-trainer simulators | 0:24 | |
| and other training materials. | 0:25 | |
| Across the country, Aetna is now helping | 0:27 | |
| train 2 million young drivers a year. | 0:29 | |
| Sure, reducing accidents makes good business sense to Aetna, | 0:32 | |
| but we're saving lives while we're doing it. | 0:36 | |
| And that makes me feel pretty good. | 0:39 | |
| (phone ringing) | 0:40 | |
| - | Good morning, Customer Relations Department. | 0:42 |
| Purity Pole speaking. | 0:45 | |
| Narrator | Nothing's perfect. | 0:46 |
| Sometimes there's a slip. | 0:47 | |
| So Aetna Life and Casualty | 0:48 | |
| has a Customer Relations Department and a Purity Pole | 0:49 | |
| to look out for our life insurance policy holders. | 0:53 | |
| - | Usually our local people take care of the problems, | 0:56 |
| but I'm part of the service organization that backs them up. | 0:59 | |
| From time to time, | 1:03 | |
| I get a call from someone who didn't get a benefit check. | 1:04 | |
| It could be lost in the mail or any of a dozen other things, | 1:07 | |
| but I clear it up because I know that check is important. | 1:11 | |
| You see Aetna's real business is keeping its promises. | 1:14 | |
| And I think that's what it's all about. | 1:18 | |
| Narrator | What happens when the town's major bank | 1:20 |
| catches fire? | 1:22 | |
| Don Liebert, an independent agent in Nanuet, New York, | 1:23 | |
| can tell you. | 1:26 | |
| - | I was down here with the fireman, | 1:27 |
| helping them carry out important records. | 1:29 | |
| And I let them use my office so they could keep them safe. | 1:32 | |
| Aetna had an adjuster here before the fireman left, | 1:35 | |
| and I can tell you the way they followed through | 1:38 | |
| gave our town a new bank and me a happy client. | 1:41 | |
| That's what makes Aetna such a great partner. | 1:45 | |
| When I promise people service, I know they'll get it, | 1:47 | |
| all the way. | 1:50 | |
| - | Don Liebert, Purity Pole, Rich Brown. | 1:51 |
| Three of the thousands of professionals | 1:54 | |
| who make sure you get action with Aetna. | 1:56 |
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