﻿WEBVTT

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<v ->At one point when I found out</v>

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what their interrogation methods were,

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you know, this fear up, and anxiety up,

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and and all that kind of crap, and worse,

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I said, well,

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there's no wonder you're not getting any information.

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You're hardening them against you and our clause.

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And the whole point of an interrogation

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is to try to win them over,

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to try to get them to understand your side

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as you understand them

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and then get them to work for you rather than against you.

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They've been trained, not only by a hard life,

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but by training camps

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in order to resist this kind of harsh treatment.

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And so when you treat them harshly,

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you reinforce that belief that we're the devil,

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that we're evil.

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And so you help them do what they're doing, resisting you.

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So it's really counterproductive.

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So I told them to let me have access to a detainee

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that wasn't cooperating at all.

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And they brought in detainee 682,

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and he was doing nothing but sitting mute

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during interrogations or reciting the Koran from memory.

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And I realized that, you know,

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this was gonna be a tough task.

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So I set out to do this.

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I met with him,

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I think maybe a dozen times over the next 21 days.

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I gave him as much dignity and respect as I could

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under the circumstances.

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He had to be shackled in the room and so forth.

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But still within that,

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the first thing I did was tell him

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that I was a behavioral analyst

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and I don't care anything about what he did.

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What I wanna do is learn about his culture and his religion.

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And because he's an educated man,

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he's smarter than anybody else in this camp.

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He has a degree in engineering

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from the University of Felix.

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He speaks incredibly articulately in English

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and he can share with me the nuances

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of his people and his culture.

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And I would love to learn from him if he wouldn't mind.

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And of course being a good Muslim,

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he wants to teach others about his religion.

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So that's fine.

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He could do that without sort of violating his code.

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And it took him a while

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to warm up to where he would actually talk to me.

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But then he started teaching me about his religion.

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And we had discussions about

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the many overlaps between Christianity and Islam,

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and we related on a human level.

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And after 21 days, he was my friend.

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I mean, I would walk in the room

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and he spread his arms and say,

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"Jim, my friend, what can I do for you?"

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And I turned it back over to the interrogators

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and he was extremely cooperative.

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And I use that as a test case

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to show them how this can be done successfully

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even with the most hardened person.

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The guy who would not say a thing.

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Who knew exactly how to resist,

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because he's a human being.

